Returns & Exchanges Policy
More than uniforms, it’s a partnership.
CBB Athletics combines the convenience of online shopping with personalized service to elevate your team’s performance. We take pride in delivering exceptional quality team uniforms and apparel that meet our exacting standards. Our commitment to order accuracy, true-to-fit sizing, and premium materials is unwavering, and we stand firmly behind every product we deliver.
All Sales Are Final
Because each item is custom-made to your specifications, all sales are final. We cannot accept returns or exchanges for:
- Incorrect sizes
- Color preferences
- Design changes
- Any other non-defect reasons
To ensure your complete satisfaction with your custom order, we are happy to provide test prints upon request for review of color and setup before proceeding with full production.
Custom Team Orders
Inspection Period
- All custom team orders should be inspected within 7 days of receipt
- Report any defects, errors, or quality issues immediately by contacting our customer service team
- Photos of the issues must be provided for quality claims
Manufacturing Defects
We stand firmly behind our products and take pride in their quality. Items with manufacturing defects will be replaced at no cost. Defects include:
- Stitching errors
- Printing/sublimation defects
- Material flaws
- Incorrect sizing compared to size chart
How to Initiate a Return or Exchange
- Email us at info@cbbathletics.com
- Include your order number and photos (if applicable)
- Describe the reason for return/exchange
- Wait for return authorization and shipping instructions
- Package items securely with all original tags
- Ship to provided address with tracking
- Call us with questions: (970) 444-2766
Contact Information
- Website: www.cbbathletics.com
- Email: info@cbbathletics.com
- Phone: (970) 444-2766
CBB Athletics reserves the right to modify this policy at any time. This policy was last updated October 31, 2024.